If you are using the Neoserra email capabilities to send blast emails then each and every recipient will always receive a private, personal email that does not include the email addresses of any other recipient!

When emailing from Neoserra, you do not need to put the email addresses of your clients in the BCC line because Neoserra will never show more than one email address in the "To" field. This is one of the best features of the Neoserra emailing system because it preserves the privacy of your clients while ensuring the highest probability of delivery. Often spam filters will trap emails that lump multiple email addresses in the BCC field. Neoserra avoids this problem by sending out separate email messages to each recipient.

This also allows you to take advantage of substitution variables in your email messages.

The CC/BCC fields are not available for blast emails. If you do want a copy of every single email that is sent, then be sure to click the "Send a copy of each delivery to myself?" checkbox at the bottom of the screen. This option is only available if you are sending your email to less than 250 recipients.

For more information about the Neoserra emailing system, please refer to the FAQ titled: How do I send an email to my clients from Neoserra?

Want more? Browse our extensive list of Neoserra FAQs.