Developing products that are easy to use and accessible to all customers is a high priority for OutreachSystems. Trust of our customers is important and essential for our mutual success. Compliance plays a key role in achieving these goals. OutreachSystems is committed to incorporating accessibility principles into the design and release of our products.

Based upon the Health and Human Services 508 Checklist, published in 2013, OutreachSystems complies with exception:

Accessibility Requirement	OutreachSystems Comments
Every image, video file, audio file, plug-in, etc. has an alt tag	Neoserra and eCenter Direct are compliant with exception as externally pasted email messages may contain images that are non-compliant. The OutreachSystems products have no control over content received from external sources, such as email
Complex graphics are accompanied by detailed text descriptions	Not Applicable (Neoserra and eCenter Direct do not include any complex graphics)
The alt descriptions describe the purpose of the objects	Neoserra and eCenter Direct are compliant
If an image is also used as a link, make sure the alt tag describes the graphic and the link destination	Neoserra and eCenter Direct are compliant
Decorative graphics with no other function have empty alt descriptions (alt= "")	Neoserra and eCenter Direct are compliant
Add captions to videos	Not Applicable (Neoserra and eCenter Direct do not include videos)
Add audio descriptions	Not Applicable (Neoserra and eCenter Direct do not include audio)
Create a link to the video rather than embedding it into web pages	Not Applicable (Neoserra and eCenter Direct do not include videos)
Add a link to the media player download	Not Applicable (Neoserra and eCenter Direct do not include videos/audio)
Add an additional link to the text transcript	Not Applicable (Neoserra and eCenter Direct do not include videos/audio)
The page should provide alternative links to the image map	Not Applicable (Neoserra and eCenter Direct do not use image maps)
The "area" tags must contain an alt attribute	Not Applicable (Neoserra and eCenter Direct do not use image maps and thus do not use area tags)
Data tables have the column and row headers appropriately identified (using the "th" tag)	Neoserra and eCenter Direct are compliant
Tables used strictly for layout purposes do NOT have header rows or columns	Neoserra and eCenter Direct are compliant
Table cells are associated with the appropriate headers (e.g. with the id, headers, scope and/or axis HTML attributes)	Neoserra and eCenter Direct are compliant
Page does not contain repeatedly flashing images	Not Applicable (Neoserra and eCenter Direct do no use any flashing images)
Page does not contain a strobe effect	Not Applicable (Neoserra and eCenter Direct do no use any strobe effects)
A link is provided to a disability-accessible page where the plug-in can be downloaded	Not Applicable (Neoserra and eCenter Direct do no use any plug-ins)
All Java applets, scripts and plug-ins (including Acrobat PDF files and PowerPoint files, etc.) and the content within them are accessible to assistive technologies, or else an alternative means of accessing equivalent content is provided	Not Applicable (Outside of the Neoserra/eCenter Direct scope. This must be managed by the client computer)
When form controls are text input fields use the LABEL element	Neoserra and eCenter Direct are compliant
When text is not available use the title attribute	Neoserra and eCenter Direct are compliant when applicable
Special instructions are used within field labels	Neoserra and eCenter Direct are compliant
Make sure that form fields are in a logical tab order	Neoserra and eCenter Direct are compliant
Include a "Skip Navigation" button to help those using text readers	Not Applicable.

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