CRM Software for Economic Development Organizations
Phone: +1 805 967 1280 | email: sales@outreachsystems.com

How can I use the Intake Trend Analysis graphs to see my eCenter sign-up history?

On the Neoserra home page, in the Center panel you will see a link to the "Intake Trend Analysis" page:

Clicking on the link will take you to the graphs showing a three-year history of eCenter intake activity for your current center:

In the upper left hand corner, you can change the view to look at the data for another center, or to look at the data for all centers.

The bottom graph shows all sign-up over the course of the last three years. It also has a slider that defaults to one year back from today. The time frame selected in the slider determines the data that is shown in the top graph. The purpose of the top graph is to give you a little easier visibility into the data. In the screenshot above, you can see a sudden spike in eCenter sign-ups during the weeks in March 2020, when COVID-19 impacted many small businesses.

On the next screenshot, we have reduced the slider to a single month, which clearly shows a spike as the impact of the COVID-19 crisiss felt across the world:

Alternatively, you can move the slider to look at the last two years worth of data, and now the spike is even more visible:



Want more? Browse our extensive list of Neoserra FAQs.