CRM Software for Economic Development Organizations
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My program doesn't use the term "Counselors", can I change the name of this menu item?

Yes! In Neoserra, your system administrator can change the "Counselors" menu item to anything they would like. By following these steps:

  1. Enter administrator-mode and select Administration|Configuration.
  2. Scroll to the bottom of the Configuration interface and select "Interface" under the "Neoserra" section heading:
  3. Click "Edit" to make the appropriate changes to both the singular and plural versions of the word.
  4. Click "Save" to save your changes.
  5. The menu within Neoserra will be updated with your new term:

Note: All FAQs and help files provided by OutreachSystems will continue to refer to counselors as counselors.

Want more? Browse our extensive list of Neoserra FAQs.